Like all Type A personalities, I am a list maker. I have lists for everything and live and die by them. Up until recently though, there was a lot more ...

Working in the design business, we often come across perfectionists. The ones who tweak and tweak and tweak to infinity and beyond - all in the search of "perfect". Designers ...

The humble email address – who would have thought it could have so much to say about your business! Consider this. Which do you think gives a better first impression: ...

Answering the phone. If you're anything like me you probably hate it! Often you're not sure who is on the other end and more often than not, the shrill "ring ...

Picture this. You're working on a client job. Out of the corner of your eye you see an email come through. You sneak a peek and see that it is ...

Exercise ... when you're a busy person it seems to be the very first thing to get the boot, if it even existed at all! I can hear you all ...

We're into our final post of three about creating buzz around your business by generating some PR. Last week we had a look at: Identifying what was PR worthy about ...

On Tuesday we wrote about the huge marketing benefits a little bit of PR can bring to your business. And the action items were all about working out your unique ...

PR: "Communication by a person or an organisation with the purpose of creating a favourable public image; commonly referred to as PR." Or to simplify it right down, it means ...

Referrals. Small businesses don't seem to like asking for them - they think it makes them sound a little desperate! If you don't like asking for referrals it's time to ...

The motor mechanics industry has a reputation - and it's not a great reputation. As a rule, people seem to assume that if they take their car to a mechanic, ...

If I ever get an email from a client saying "Just wondering how you are going with that job/quote", I feel like I have let them down in the communication ...