How to get real with your to-do list

Like all Type A personalities, I am a list maker. I have lists for everything and live and die by them. Up until recently though, there was a lot more ...

Perfect is just not practical

Working in the design business, we often come across perfectionists. The ones who tweak and tweak and tweak to infinity and beyond - all in the search of "perfect". Designers ...

What does your email address say about your business?

The humble email address – who would have thought it could have so much to say about your business! Consider this. Which do you think gives a better first impression: ...

Smile!! Your clients can hear it!

Answering the phone. If you're anything like me you probably hate it! Often you're not sure who is on the other end and more often than not, the shrill "ring ...

Are you the king or queen of multitasking?

Picture this. You're working on a client job. Out of the corner of your eye you see an email come through. You sneak a peek and see that it is ...

Get moving and increase productivity

Exercise ... when you're a busy person it seems to be the very first thing to get the boot, if it even existed at all! I can hear you all ...

Create some BUZZ about your business – Step 3

We're into our final post of three about creating buzz around your business by generating some PR. Last week we had a look at: Identifying what was PR worthy about ...

Create some BUZZ about your business – Step 2

On Tuesday we wrote about the huge marketing benefits a little bit of PR can bring to your business. And the action items were all about working out your unique ...

Create some BUZZ about your business – Step 1

PR: "Communication by a person or an organisation with the purpose of creating a favourable public image; commonly referred to as PR." Or to simplify it right down, it means ...

If you don't ask you don't get

Referrals. Small businesses don't seem to like asking for them - they think it makes them sound a little desperate! If you don't like asking for referrals it's time to ...

All mechanics are rip-off merchants

The motor mechanics industry has a reputation - and it's not a great reputation. As a rule, people seem to assume that if they take their car to a mechanic, ...

Send an email about nothing

If I ever get an email from a client saying "Just wondering how you are going with that job/quote", I feel like I have let them down in the communication ...

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